How can I close my account?Updated 2 months ago

How can I close my account? 

If you wish to close your account, please send us a message to  [email protected]  and we'll update you by email once completed. 

When we close your account we may still retain and use your information if required to comply with record keeping obligations and other laws; facilitate court proceedings; enforce or apply our terms and conditions; protect the rights, property, or safety of HealthPost, our users, or others; or perform other legitimate business purposes (such as quality assurance).  

What information is required? 

Your full name and email address 

Any active orders in progress may need to be completed before your account is closed. 

 I have some Healthy rewards, what will happen to these? 

Your Healthy rewards points will expire upon account closure. 

 Will I still receive emails from HealthPost? 

No emails will be sent unless we are obliged to by law 

Will I be able to reactivate my account in the future? 

No you will not be able to create an account or reactivate it in the future using the same email address 

How do I unsubscribe from marketing emails?

Click on the “unsubscribe” link at the bottom of the marketing email.  Clicking this link will take you to a page where you can confirm that you want to stop receiving emails from us. 

You can also manage your email preferences by clicking on the “Email Preferences” tab at the bottom of the marketing email.  This will allow you to choose the types of emails you want to receive or opt out of all marketing communications.