Have another question? Our friendly customer care team are here to help. Discover 5000+ natural health and wellness products at our online store.

<h1 id="isPasted" style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(254, 254, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How can I find and print my invoices?</h1><h3 style="box-sizing: inherit; margin-top: 0px; margin-bottom: 1rem; color: rgb(55, 58, 60); font-family: Lato, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(254, 254, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="you-can-easily-print-a-copy-of-your-invoice">You can easily print a copy of your invoice.</h3><ol><li style="line-height: 2; font-size: 16px;">Simply sign in to your account</li><li style="line-height: 2; font-size: 16px;">In your account click &apos;My Orders&apos;</li><li style="line-height: 2; font-size: 16px;">Find the order that you want to print and select it by clicking&#xA0;&apos;View Details&apos;</li><li style="line-height: 2; font-size: 16px;">On the right side of your screen you will see &apos;Download PDF Invoice&apos;. Please click this and you will then be able to print out your invoice from your downloads</li></ol>Have another question?&#xA0;Our friendly <a href="https://www.healthpost.co.nz/contact-us/" style=" border-box;-webkit-font-smoothing: antialiased;color:var(--main-primary);user-select: auto;" target="_blank">customer care&#xA0;</a>team are here to help<a href="http://www.healthpost.co.nz/" target="_blank">Discover 5000+ natural health and wellness products at our online store.</a>&#x202F;

How to print out my invoices

Click here for further instructions on how to reset your password. You can find the steps to sign in at the Checkout here. Have another question? Our friendly customer care team are here to help. Discover 5000+ natural health and wellness products at

How Do I Sign In or Create an Account?

Now you can order and earn Healthy Rewards every time you shop! Want to learn more about Healthy Rewards? Click here to read more. Have another question? Our friendly customer care team are here to help. Discover 5000+ natural health and wellness pro

<ol id="isPasted" start="1"><li data-aria-level="1" data-aria-posinset="1" data-font data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="1" style="font-family: Arial, Helvetica, sans-serif;">In the top right of your screen, click on the person icon. &#xA0; <img data-fr-image-pasted="true" src="data:image/png;base64,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" class="fr-fic fr-dii">&#xA0;</li></ol><ol start="2"><li data-aria-level="1" data-aria-posinset="2" data-font data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="1" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">You will then be prompted to login or sign up.&#xA0;</li></ol><ol start="3"><li data-aria-level="1" data-aria-posinset="3" data-font data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="1">Enter your email address and we will check to see if you have an account.&#xA0;</li></ol><img src="https://attachments.gorgias.help/v31pE7yjaJ0xZaGQ/hc/PG09N6gKKM64j5gK/2024082004-d8dbf0dc-71cd-49cd-b770-c29ad7b6f167-ea28414c-48f9-478f-9854-ed61c5051f5f.png" class="fr-fic fr-dii">&#xA0;<ol start="4"><li data-aria-level="1" data-aria-posinset="4" data-font data-leveltext="%1." data-list-defn-props="{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-listid="1" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Complete your details and click &#x2018;SIGN UP&#x2019; </li></ol>Now you can order and earn Healthy Rewards every time you shop! Want to learn more about Healthy Rewards?&#xA0;<a href="https://www.healthpost.co.nz/help-support/rewards" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank">Click here to read more</a>.&#xA0; Have another question?&#xA0;Our friendly <a href="https://www.healthpost.co.nz/contact-us/" style=" border-box;-webkit-font-smoothing: antialiased;color:var(--main-primary);user-select: auto;" target="_blank">customer care&#xA0;</a>team are here to help<a href="http://www.healthpost.co.nz/" target="_blank">Discover 5000+ natural health and wellness products at our online store.</a>&#x202F;

How to Create a New Account

If you know your password and want to replace it with a new one, that's easily done:. If you are unsure of your password, simply click the 'Forgot password' under the 'sign-in' fields. Updating any of the delivery address saved on your account is eas

<h3 id="how-can-i-update-my-password">How can I update my password?</h3>If you know your password and want to replace it with a new one, that&apos;s easily done:<ol><li style="line-height: 2; font-size: 16px;">Sign-in to your account with your saved password</li><li style="line-height: 2; font-size: 16px;">Navigate to the &apos;Account Settings&apos; section of your account</li><li style="line-height: 2; font-size: 16px;">Type in your Current password, and your New password</li><li style="line-height: 2; font-size: 16px;">Hit the &apos;Update details&apos; button to save the changes</li></ol> If you are unsure of your password, simply click the &apos;Forgot password&apos; under the &apos;sign-in&apos; fields. <h3 id="how-can-i-update-my-delivery-address">How can I update my delivery address?</h3>Updating any of the delivery address saved on your account is easy! Simply:<ol><li style="font-size: 16px;">Sign in to your account&#xA0;</li><li style="font-size: 16px; line-height: 2;">In the &apos;Adresses&apos; section of your account, you will find all your saved addresses</li><li style="font-size: 16px; line-height: 2;">Click &apos;Edit&apos; on the address you wish to update, then &apos;save address&apos;</li></ol><h3 id> </h3><h3 id="how-can-i-save-my-new-address-to-be-my-new-default-address">How can I save my new address to be my new default address?</h3>Your default delivery address is the one that automatically appears for you when you check out.To have the checkout page default to sending your orders to a new address:<ol id="isPasted"><li style="font-size: 16px;">Sign in to your account&#xA0;</li><li style="font-size: 16px; line-height: 2;">In the &apos;Addresses&apos; section of your account</li><li style="font-size: 16px; line-height: 2;">Tick the &apos;Set as default delivery address&apos; tick box if your new address is already saved on your list&#xA0;</li><li style="font-size: 16px; line-height: 2;">Or click the &apos; +Add new&apos; button at the top of the list, enter its details and click &apos;Set as default delivery address&apos;, then &apos;save address&apos;</li></ol> <h3 id="tips-for-saving-a-new-address">Tips for saving a new address</h3>For speedy delivery with New Zealand Post, we strongly recommend checking your delivery address format to match its format on New Zealand Post address book.You can check your address on <a href="https://www.nzpost.co.nz/tools/address-postcode-finder" rel="noopener noreferrer" target="_blank">NZ Post Address and Post Code Finder online tool</a>. &#xA0; <h3 id="how-can-i-change-my-email-address">How can I change my email address?</h3>Updating the email address on your account is easy! Simply:<ol><li style="font-size: 16px; line-height: 2;">Sign in to your account with your old email address</li><li style="font-size: 16px; line-height: 2;">In the &apos;Account Setting&apos;s section of your account, you can type your new email address</li><li style="font-size: 16px; line-height: 2;">Click &apos;Update Details&apos; to save</li></ol>Wellness is heading your new email address&apos;s way <h3 id="-1"> </h3>

How can I manage my account?

You can unsubscribe from any of our mailing lists. At the bottom of each email we send you, you will find an 'Unsubscribe' link. If you wish to have your account closed, please send us a message to info@healthpost.co.nz, and we'll update you by email

You can unsubscribe from any of our mailing lists.At the bottom of each email we send you, you will find an &apos;Unsubscribe&apos; link.If you wish to have your account closed, please send us a message to <a href="mailto:info@floraandfauna.com.au,">info@healthpost.co.nz,</a> and we&apos;ll update you by email within 5 working days Have another question? Our friendly <a href="https://www.healthpost.co.nz/contact-us/" target="_blank">customer care&#xA0;</a>team are here to help<a href="http://www.healthpost.co.nz/" target="_blank">Discover 5000+ natural health and wellness products at our online store.</a>&#x202F;&#xA0;

How to unsubscribe from emails?

How can I close my account?. If you wish to close your account, please send us a message to  info@healthpost.co.nz  and we'll update you by email once completed. When we close your account we may still retain and use your information if required to c

How can I close my account?&#xA0;If you wish to close your account, please send us a message to&#xA0;<a href="mailto:%E2%80%AFinfo@healthpost.co.nz" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank">&#x202F;info@healthpost.co.nz</a>&#xA0;&#x202F;and we&apos;ll update you by email once completed.&#xA0;<span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;42a2d1fd-58f8-47e3-a854-d86937dcfca1|37&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">When we&#xA0;close&#xA0;your account we may still&#x202F;retain and use your information if required to comply with&#x202F;record keeping obligations&#x202F;and other&#x202F;laws; facilitate court proceedings; enforce or apply our terms and conditions; protect the rights, property, or safety of HealthPost, our users, or others; or&#x202F;perform&#x202F;other legitimate business purposes (such as quality assurance).<span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;42a2d1fd-58f8-47e3-a854-d86937dcfca1|38&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Aptos&quot;,469777842,&quot;&quot;,469777843,&quot;Aptos&quot;,469777844,&quot;Aptos&quot;,201341986,&quot;1&quot;,469769226,&quot;Aptos&quot;,268442635,&quot;24&quot;,469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">&#x202F;&#xA0;&#xA0;What information is&#xA0;required?&#xA0;<span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;42a2d1fd-58f8-47e3-a854-d86937dcfca1|36&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,201341986,&quot;1&quot;,469769226,&quot;Times New Roman&quot;,268442635,&quot;24&quot;,469775450,&quot;paragraph&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;paragraph&quot;,335572020,&quot;1&quot;,335559705,&quot;5129&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}">Your&#xA0;full name&#xA0;and&#xA0;email address&#xA0;Any active orders in progress may need to be completed before your account is closed.&#xA0;&#xA0;&#xA0;I have some Healthy rewards, what will happen to these?&#xA0;Your Healthy rewards&#xA0;points&#xA0;will&#xA0;expire upon account closure.&#xA0;&#xA0;&#xA0;Will I still receive emails from HealthPost?&#xA0;No emails will be sent unless we are obliged to by law&#xA0;&#xA0;Will I be able to reactivate my account in the future?&#xA0;No&#xA0;you will not be able to create an account&#xA0;or reactivate it&#xA0;in the future&#xA0;using the same&#xA0;email address&#xA0;&#xA0;How do I unsubscribe from marketing emails?Click on the &#x201C;unsubscribe&#x201D; link at the bottom of the marketing email. &#xA0;Clicking this link will take you to a page where you can confirm that you want to stop receiving emails from us.&#xA0;You can also manage your email preferences by clicking on the &#x201C;Email Preferences&#x201D; tab at the bottom of the marketing email. &#xA0;This will allow you to choose the types of emails you want to receive or opt out of all marketing communications.&#xA0;&#xA0;

How can I close my account?

Reach out to the team by using the link to the contact form

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