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Paying with HealthPost e-Gift CardsUpdated 6 months ago

How to pay with a gift card?

To redeem an e-Gift Card at HealthPost, follow these simple steps:

  • Find your unique e-Gift Card code in your email – it's a 12 letter/number combination, similar to: Z50-Y6K-COS-402.  
  • When you’re ready to place an order, head to ‘Checkout’ to begin your checkout process  
  • Enter your unique e-Gift Card code to the ‘Promocode/E-Gift Cards’ field and click ‘Apply’.  
    • On mobile devices you will find the ‘Promocode/E-Gift Cards’ field when you click on 'View my cart and savings'
  • If your e-Gift Card balance is less than the total in your cart, you can pay the remainder with another payment option (including HealthPost Rewards). If your balance is more than the total in your cart, your e-Gift Card will be updated, and you can redeem the remaining amount the next time you shop with us  
  • Make sure you check the expiry date of your e-Gift Card – it's valid for 365 days from the date it was purchased  

 

Can I use more than one e-Gift Card in a single order?  

No, our secure checkout only allows you to enter one unique e-Gift card code per order.  

 

How do I check my e-Gift Card balance?  

  • Find your unique e-Gift Card code in your email – it will be a 12 letter/number combination, similar to: Z50-Y6K-COS-402.  
  • On our HealthPost e-Gift Cards page select the tab 'Check Balance'  
  • Enter your unique e-Gift Card code in to the box and click ‘Check Balance’.  


Can I redeem my e-Gift Card for cash?  

No, e-Gift Cards can only be redeemed for products available on www.healthpost.co.nz.

Please note that our e-Gift Cards are non-refundable and they must be used within 365 days from when the Gift Card was purchased.  


Can I return a product that was purchased with an e-Gift card? 

Yes certainly, please find all the information you need to return your unwanted product on our Easy Returns article.

Once your return has been processed, the value of the returned product will be available for you in HealthPost rewards for 180 days from the date of your last order.


Can I pay with an e-Gift card on an order in which a Promocode is being applied?

Unfortunately not, our checkout doesn't allow paying with a HealthPost e-Gift Card and apply a promocode on the same order.


Want to find out how to purchase a Gift Card? Please visit this FAQ.  


Have another question? Our friendly customer care team are here to help. Get in touch.    

Discover 5000+ natural health and wellness products at our online store.  

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