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Where is my order?Updated a year ago

I haven't received my order, can you help me locate it?

If you have not received your order within 2-3 business days of receiving your dispatch notification please contact us with your order number and we will investigate this for you.

How can I track my order?

You can track your order using the tracking number from your dispatch notification on New Zealand Post Tracking Tool.

I don't know what my tracking number is?

That's OK, simply contact us and we will be able to find this for you.

Have another question? Our friendly customer care team are here to help

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