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My order hasn't arrived, what do I do?
Not a problem, our team is here to help with this. Please send us a message with your order number and the address at which you are expecting the delivery. We'll investigate promptly, and get back to you with a solution. Have another question? Our fr
My parcel is showing an 'Attempted delivery' scan, what do I do?
Sorry to hear this, it must be inconvenient for you!. It means that your parcel's delivery failed for whatever reason, and now your parcel is being held for you to collect or arrange a re-delivery. You can find your order's tracking number on your di