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Delivery in Australia

Shopping and Delivery Information for Australia

The FREE DELIVERY threshold is calculated based on the value of the products in your cart after all your discounts have been applied and excludes the cost of shipping. Our shipping options require a signature with an authority to leave. This means Au

I Haven't Received My Order Yet - order to Australia

If you have not received your order within 4-10 days (for Standard AusPost parcel delivery) or 3-8 days (for Express AusPost parcel delivery) of receiving your dispatch notification please contact us with your order number and we will investigate thi

My order has arrived in Australia and something is damaged, what do I do now?

We're sorry that your parcel has not arrived in perfect condition. Please contact us with your order number and let us know what has been damaged. We'll happily issue you with a refund or arrange a replacement where possible. Please make sure you kee

How can I change My Delivery Address on my order to Australia

No worries! If you've not received your dispatch notification just yet - we can change the address on your order. Please contact us as soon as possible with your order number and correct delivery address and we will update this for you. Please note t